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Renewal By Andersen of Los Angeles

 Member | 1,569 inquiries |
Door Contractors and Installation Services

1740 Crenshaw Blvd.
Torrance, CA 90501
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(310) 734-5554


Showroom Hours: Monday-Friday: 8 am-5 pm Saturday-Sunday: 10 am-4 pm

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Customer Reviews

based on 19 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 04/24/2003
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/29/2018

Window & Door Installation Mid Century Home

The experience with Renewal by Andersen LA was top notch. From Michael Morris who walked us through options for our home to the installation crew, all were extremely professional. Rafael and his team of craftsmen did a beautiful job on our home. We have a mid-century home that had some questionable work done from previous owners. They assessed the situation, crafted options to solution and left us in a MUCH better place than before. Honoring the integrity of the style and ensuring the longevity of our installation. We replaced 2 5' foot windows in our living room with beautiful sliders that open on either side, french doors, new installation of an awning window in our bathroom and 2 large sliders to replace french doors with dry rot and an old slider with a stationary window. The finish work is what really blew us away. All windows and doors framed beautifully externally and internally, plus the siding and painting to complete the look. Worth every penny. Special acknowledgement to the craftsmen onsite: Rafael, Hermenio, David, Jason, Ruben and Jonathan. Thank you!

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Renewal By Andersen of Los Angeles closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Renewal by Andersen® of Los Angeles for top quality replacement windows and doors.

Primary Contact: Lance Schepps (General Manager)
Business Started: 5/15/1980
About Renewal By Andersen of Los Angeles

More than 30 years ago, Clark Adams founded our company with the express purpose of providing his neighbors with the best quality windows and doors, at an affordable cost and with the highest level of personalized service. Over the years the Renewal by Andersen® of Los Angeles developed a reputation for being the “go to” company among homeowners who wanted great windows, without the hassle of dealing with high-pressure sales tactics. Clark’s most important decision was to install replacement windows and doors from Renewal by Andersen®, the country’s leading window manufacturer.
Now, as the exclusive regional distributor of Renewal by Andersen® replacement windows, we have a new name: Renewal by Andersen® of Los Angeles. More importantly, we still have the advantage of installing the country’s leading window product. No other replacement window offers the combination of beauty, energy efficiency, durability and value. Renewal by Andersen® windows are among the most energy efficient windows on the market, with high ratings from the National Fenestration Ratings Council (NFRC), the independent laboratory that tests replacement windows.

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California State Contractors License Board

Verified License

License Number: 992285
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info


West Los Angeles Custom Windows Inc
West Los Angeles Custom Windows Inc dba Renewal By Anderson of Los Angeles
Clark Adams Co. Windows & Doors
Renewal By Andersen



Junko Hara (Recptionist)
Steve Smisko (Production Manager)
David Lewis Moore (CEO/President)
Lydia Meza (Human Resources Manager)
Jill Adams (Officer)

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