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8 recent reviews
Rosland Capital LLC
Posted on 5/4/2020
What should happen to a Rosland Capital salesman who harasses potential customers?
On May 1, 2020, at 11:17a.m., my husband called Rosland Capital at the number taken from your website. He had questions about coin denominations offered by Rosland and how to switch a 401k to a Gold IRA. My husband was barely able to ask the first question when your salesman turned insulting and rude. When my husband hung up, because he was so embarrassed, your salesman called him back to scream at him some more. The fact that your salesman called us back now makes it harassment. Most phone transactions are recorded so you don't have to take my word for this. The original call took place on Friday, May 1, 2020. My husband called (888) 850-1946 at 11:17am. That 1st call lasted about 2 minutes. At 11:20 a.m., your salesman called my husband's cell phone from the number (310) 429-1821. Unfortunately, in the horrific surprise of it all we missed the man's name, but then I'm sure I've given you enough information to find him if you wanted to. This all happened within a span of 5 minutes or less. I answered the second call and his words to me - "1/10th ounce – are you serious? Never call Rosland Capital again with such a ridiculous request". Please know that I've written detailed letters about this incident and have mailed them to Mr. Marin Aleksov (CEO of Rosland Capital) and Mr. William Devane (Official Spokesman for Rosland Capital). Appalled.
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Posted on 10/25/2018
Service so impeccable, it warrants repeat business...
I've dealt with Heather Ho at Rosland Capital on 3 different occasions. Each time, orders were decided as to whether I wanted gold and/or silver. On each occasion, as with this latest purchase, Heather was very meticulous in her recommendations no matter what combination of precious metals I requested. She provided impeccable service.
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