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Secure One Capital Corporation complaints

555 Anton Blvd., Suite 900
Costa Mesa, CA 92626
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(949) 337-4700

http://www.secureonecapital.co...

For business hours please contact (949) 337-4700.

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Secure One Capital Corporation closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Secure One Capital Corporation

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6/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/6/2022

I was contacted by many mortgage brokers, told each one I'm self employed, building a new business & my tax returns show significant losses for the past 2 years. Most said they could not help, Secure One said they had lots of experience with self employed people, no issue pulling what was needed from my tax return to support the mortgage. That continued for several months as I provided reams and reams of paper including statements from my accountant and they kept saying all is good. APPROVED, just need to do a couple of minor things: instruct the custodian of your IRA account to distribute $17,000 monthly and give us the documentation. That was because they didn't use ANY of my income, not even my passive real estate income which is significant. After that, the demands for more documents was never ending. They kept saying we were done and then they would need just one more thing. I told them to forget the loan at one point and they provided extreme pressure to close the loan. I wish I had not as they were extremely difficult to deal with and always full of negative surprises. For the loan closing, they decided to write checks from the proceeds to pay off all my debts, including student loans, reducing the cash. Even after the loan closed, they demanded more statements, checks, etc. At the end, they asked me to show that I had paid off 2 credit cards & were not pleased with zero balance statements, they wanted to see the actual checking statement that paid the bills. Resolution Sought While I would like to see the business brought up on fraud charges, I know that won't happen. Ideally, I'd like them to return at least 1/2 of the points that I paid at closing.

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