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Sensory Integration International

  187 inquiries |
Educational Consultants

2340 Plaza Del Amo Suite 235
Torrance, CA 90501
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(310) 787-8805

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

The company has a pattern of complaints alleging that after collecting fees for various courses, the company either cancelled the courses or changed the dates. Other customers state that materials that were ordered were not shipped. Most customers complained that the company did not return telephone calls and did not provide the promised refunds. Some consumers report being offered a refund but failing to receive it.

The company responds to some complaints by issuing refunds. In other cases, the company offered a voucher towards another course, mailed the certificates, requested a copy cancelled checks, and documentation to support the request for a refund. The company contends that customers are sent notification of new course dates by phone and mail. Some customers were dissatisfied with the certification not being signed, or accepted and when they did not receive a refund as promised.

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Complaint Closing Statistics

0 complaints against Sensory Integration International closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a non-profit organization to further education treatment and research related to sensory integration. The company sells a membership service and products related to sensory integration and offers courses for study.

Primary Contact: Anthony Wells (Executive Director)
Business Started: 1/1/1978

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Government Actions

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Comments and Analysis

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Other Considerations

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