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SmartCredit.com

 Member | 3,212 inquiries |
Other Credit Services

16795 Von Karman Avenue, Suite 230
Irvine, CA 92606
| Get Directions

(877) 372-3895

http://www.smartcredit.com

Call 714.431.0005 or email @ info@consumerdirect.com

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

proud-member

Proud member since 08/22/2018
This company is a Member of Business Consumer Alliance.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some complainants allege unauthorized charges to credit or debit cards. Other clients complain of inability to cancel servcies along with recurring monthly charges for unordered or unwanted services. Still others allege false advertising and incomplete or unclear disclosures concerning financial obligations of members. Customers complain based on the company's website ads they believed they could sign up for services for free with no obligation and no monthly fees.. Even customers who allegedly cancel within the specified time period reportedly also experience unauthorized charges or debits. Some recent complaints allege that this company bought the clients of another credit repair company called Clear Credit. These customers allege that without receiving notice of service changes or being given the option to cancel they began incurring charges on their credit cards and bank accounts which are listed as monthly service fees for My Perfect credit. These customers had not authorized any payment or account debits to My Perfect Credit. The customers contend that the services fees imposed are unauthorized therefore they request credits and immediate cancellation. According to the company's website the only means of cancellation is via the internet site.~~The company generally responds to complaints by ceasing collection activity providing full or partial refunds and referring customers to their email address for additional assistance.

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Complaint Closing Statistics

0 complaints against SmartCredit.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

SmartCredit.com allows consumers to interact with their banks, creditors and other institutions using a simple button and built the SmartCredit.com system to make better users of money and credit.

Primary Contact: Rachelle Alexander (Member Services Manager)
Business Started: 6/23/2002
Social:
About SmartCredit.com

Life made simple with a button!™
One place & one button for all your:

Money and Finances
Credit Report and Scores
Identity and Peace of Mind
One button for bank or credit card transactions, credit report issues, debt negotiations and stopping identity theft. All directly with your bank, credit card company and over 30,000 institutions.

It's simple! No need for account numbers, business hours or talking to anyone.

Just push the button!


No more multiple online services. We save you time and money!


SmartCredit

One Login for Everything

Action Buttons

Alerts with Action Buttons

Daily Money Manager

Credit Report

Credit Score

Auto & Insurance Score

Hiring Risk Index

Identity Theft Alerts

* Annual savings of $284 with basic plan or $380 with premium plan
Save more cash with Money Manager
All your online accounts are self-organized into one place. Get Transaction Monitoring Alerts with a button to stop thieves, ask questions or dispute transactions. Instant Statements show posted and pending transactions as they appear throughout the day.

It's the best way to manage and protect all your

Bank, Savings and Credit Card Accounts
Investment & Brokerage Accounts
Wireless, Home Phone and Utilities
Auto, Student and Real Estate Loans
These daily transactions are also in your Credit Report so you can ensure accurate reporting.

Plus, ask questions or resolve issues on your billing statement or transactions.





A Smart Credit Report® with all your Scores
The first interactive horizontal credit report with Action buttons.

Easy and Advanced modes make it simple to find, view and understand your credit like never before. Know how much negative items are affecting your credit score.

Your Credit Monitoring Alerts have buttons to stop theft.

It's simple and only we have it!

Plus, ask questions, settle a collection debt or resolve issues on your credit reports.

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Stop Identity Theft with a button
Get Alerts of possible ID Theft on your credit reports, bank accounts, credit cards and more.

Your Transaction Monitoring and Credit Monitoring Alerts have buttons to help you

Remove fraudulent accounts that appear on your credit report
Keep thieves out of your bank accounts
Stop unknown transactions on your credit cards
and much more...
It's simply the best protection available!

Just push the button and notify your bank or creditor of identity theft.

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Interested in SmartCredit.com?
Contact them directly!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers a 5 day trial membership which provides members with an analysis of their credit report and a consultation on which negative items might be successfully challenged or removedl from the clients credit report.~ ~The company advertises they operate on a pay by performance basis charging a $6.95 fee for each item challenged . If all three of the major reporting agencies are to be challanged the $6.95 charge would be x 3. All charges are automatically charged to a credit or debit card number which is recorded before the trial begins. It appears that in some cases clients are supplied with a Visa bank debit card with the agreement that the card will automatically be charged a $29 processing fee upon issuance Any charges for services are also deducted from the debit card number.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Smart Credit
Pathway Data, Inc.
Consumer Direct
ConsumerDirect, Inc

Websites:

Contacts:
There are no additional contacts.

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