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Southwyck Bowling Lanes

63 inquiries |
Bowling Centers

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5255 Heatherdowns Blvd
Toledo, OH 43614 | Get Directions

(419) 865-8815

http://www.southwycklanes.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/11/2021 John B.

The owner needs to sell the place to someone who will take care of it

I was here 2/6/21 bowling with my family and there was one of there employees talking with the owner of the bowling ally and her start yell at the top of her lung at him and the snack shack was Busy and so was the ally well her cursed at him her make a sing in front of the employees and Guest she was throwing in kitchen Her got in his face what I can see was the employee was just try to show her same thing and her didn't like it because he was correcting her The only reason I'm doing is that because what kind of boss/owner talks to her employees like that in front of guest!! And to top it off Celine's and computer monitors or so out dated and I was in the bathroom and the ceiling was leaking all they did was put a trashcan in there and the lines are constantly breaking down they also refuse to get money back when you can't even bowl

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Southwyck Bowling Lanes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is bowling centers.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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