I just got notification from my credit rating service that I took a huge hit because I had been sent to collections. I am 45 years old and NEVER failed to pay my bill on time. I received NO bill. After investigating I found that my wife had taken my 17 year old son to the ER for something back in May. Now that he is over 16 years old, MYCHART will not show me any bills for him. So... I get sent no bills, I have no access to see his bills, and they apparently cant find the time or effort to call me, or check EPIC, or look at the bills I have paid for my 2 other children who have diabetes and see the doctor every 3 months.
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