Spokane Emergency Physicians

based on 5 reviews

  • Category:
  • Address:
    108 West 8th Avenue
    Spokane, WA 99205
  • Phone:
    (888) 432-2088
  • Website:
  • Social:
  • Hours:
    Contact business for hours of operation.
  • Primary Contact:
    Melissa Mayen (Client Manager)
  • Business Started:
    3/17/2010

Spokane Emergency Services provides medical billing services.

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Customer Reviews & Ratings

5 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    Worst billing ever!!

    Posted on 2/7/2016

    I was seen in the Emergency room 12-10-15 it is now 2-7-16. I received a bill from Bonded adjustment company for services received. This was a auto accident and NEVER billed to my auto insurance. The hospital managed to bill and be paid with the very same information provided to Spokane emergency physicians. Had this EVER been billed it would have been paid. My claim is now closed and I will be forced to pay $622.55. The care I received was good but whoever is doing the billing does not have a clue. I would never recommend anyone go to this facility. The billing practices are horrific and they have zero accountability. I have never received a call back from these people and if I didn't value my credit would not pay this bill. I work in Medical billing and this is unacceptable my balance should have been adjusted due to untimely billing practices. It is NOT my fault that this was not billed to my insurance and that I was not contacted about this much sooner. Receiving a bill more than a year after I was seen is absolutely ridiculous!!

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  • 1 Review
    0 Answers

    Balance billing patients is illegal

    Posted on 2/23/2015

    Our primary insurance paid a claim and Medicaid denied it due to "missing information". Instead of investigating the missing information, they sent me the bill. I told them they could not bill me because they are contracted with medicaid. They sent us to collections anyways. I have called for 5 months trying to get ahold of someone to take care of it. No one is ever available at the supervisor level, EVER. We know have 3 accounts either in collection or heading to collection. Medicaid has adjusted a portion off the bill and then they bill us the remainder. THIS IS ILLEGAL! It is called balance billing and it is illegal. They have been absolutely horrible to work with.

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  • 1 Review
    0 Answers

    poor business practices

    Posted on 6/28/2014

    I was billed, made one payment by check and then called and gave my credit card to pay off my balance on my account. Then started receiving statements that as if I hadn't paid anything. Called several times and left messages. Was passed off or not responded too. Then got a collections notice. Called again and finally reached someone. When I advised her that I had a canceled check and a credit card reference number she gave me a personal email to send it to. I think there is something fishy going on at this company.

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  • 1 Review
    0 Answers

    Spokane Emergency Physicians failed to bill my insurance first.

    Posted on 2/4/2014

    Spokane Emergency Physicians failed to bill my insurance first. When I tried to call, the recorded message said the office was closed and would open at 9 A.M., except I was calling at 9:30 A.M. Therefore, I must assume their billing office is in Hawaii rather than California, as stated on the bill.

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