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Starr - Al, Inc.

273 inquiries |
Limousine Services

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384 East Orange Show Road
San Bernardino, CA 92408 | Get Directions

(909) 796-8079

http://www.starr-al.com

Monday - Friday: 9:30 a.m. - 4:30 p.m.
After-Hours and Saturdays: by Appointment only

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/26/2015 Tee R.

AMAZING SERVICE!! AMAZING STAFF!! CARLA ROCKS!!

I had never used a limousine service before contacting Starr - AL, Inc. My experience was exceptional, and the driver "Carla" was most pleasant! We were celebrating my mother’s Sixtieth birthday, and hired Starr to be our transportation for the evening. Ms. Carla was everything a passenger could pray for! The limousine was well kept, air conditioned and stocked with cold beverages. Starr – AL, Inc helped make my mother’s birthday most memorable!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Starr - Al, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Starr - Al, Inc. offers prompt, courteous, curb-to-curb service in a variety of elegant vehicles - from stretch limousines and private vans to luxury party buses.

Primary Contact:	Carla Rodriguez (CFO)
Business Started:	5/17/2002
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this companys license or registration please contact the California Public Utilities Commission at www.cpuc.ca.gov or call (800) 848-5580.~~This companys Carrier ID is PSG0015491.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Starr-Al, Inc.

Starr Al Limousines

Starr Limo

Starr Al Inc.

Websites:
There are no additional web sites.

Contacts:

Sophia Sanchez (Office Manager)

Robert Rodriguez, Jr. (President)

Addresses:

26535 Indian Service Road, Highland, CA, 92346

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