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Starwood Vacation Ownership

 Member | 763 inquiries |
Time Shares

75 Willow Ridge
Palm Desert, CA 92260
| Get Directions

(800) 601-8699

8 a.m. – 11 p.m. ET Monday – Friday
9 a.m. – 8 p.m. ET Saturday, Sunday

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 06/14/2002
This company is a Charter Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Starwood Vacation Ownership closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Starwood Vacation Ownership provides Timeshares with Just Like Home Amenities such as fully equiped Kitchens, Spacious Villas to make your vacation effortless.

Primary Contact: Kristy Smith
Business Started: 5/5/1999
About Starwood Vacation Ownership

In business for more than 30 years, Starwood Vacation Ownership, Inc. is one of the leaders in the industry, with vacation ownership resorts and fractional-residential properties throughout the United States, Mexico and the Caribbean.

As a subsidiary of Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT), one of the leading hotels and leisure companies in the world, Starwood Vacation Ownership leverages some of the hospitality industry’s most recognized brands, as well as the strength of a successful global organization, to help its Owners create vacation memories, transform the way they travel and change their lives through exclusive access to distinctive branded experiences.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Laurie DeBellis (Project Director)
Barbara Livingston (SVO Consumer Affairs)
Consumer Affairs
Customer Service
Jonathon Karp

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