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Sun West Mortgage Company Inc.

 Member | 86,124 inquiries |
Mortgage Services

6131 Orangethorpe Avenue, Suite 500
Buena Park, CA 90620
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(562) 924-7884

Contact Us: (562) 924-7884

Company Rating


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Customer Reviews

based on 2 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information


Proud member since 03/05/2012
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 3/9/2021

Horrible Company Stay Away

Do not waste your time with this Mortgage Company. We were told our loan was approved in January then spent 3 months waiting to get a final closing, only to be then told after those 3 months of waiting that their underwriter will not approve our loan. Even worse, our original loan office quit, dumping us with another loan officer that was a jerk. Poor communication, never follow up with anything, just wait and wait and end up wasting your time.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

2 complaints against Sun West Mortgage Company Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Sun West Mortgage Company ffers a wide range of residential home loan mortgage programs to suit different situations such as a purchase, refinance, a property rehabilitation loan or a reverse mortgage at the competitive interest rates.

Primary Contact: Sydney Fernandez (System Analyst)
Business Started: 8/12/1980
About Sun West Mortgage Company Inc.

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only competitive mortgage rates, but also a wide selection of mortgage products.

Today, our operation is comprised of a solid network of branches across the nation, covering retail, wholesale, correspondent, and warehouse channels. We are a well-established Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, and USDA approved originator, offering our customers a full-service facility for their mortgage needs and a large selection of mortgage products, including Conventional, FHA, VA, USDA, Reverse Mortgages (HECM), and Jumbo mortgages.

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California Bureau of Real Estate

Verified License

License Number: 00793885
Status: Licensed

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.