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SurePro Home Solutions

467 inquiries |
General Building Contractors

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6745 Washington Ave #128
Whittier, CA 90601 | Get Directions

(844) 284-7873

http://www.sureprohome.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/12/2016 John B.

My home looks great. I do recommend them.

I hired SurePro Home Solutions because I wanted the exterior of my home repainted. I’ve dealt with many painting contractors over the years, and the dedication to customer service from Carlo and his crew set them apart from the others. The crew was thorough in their work, responsive to my questions, and the job was completed on time. My home looks great. I do recommend them. I still have their sign outside of my home that way others will know how to contact them and I have their business card that I’ve handed out as well…

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against SurePro Home Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

SurePro Home Solutions specializing in energy efficient home improvements.

Primary Contact:	Carlo Garcia (Owner)
Business Started:	1/1/1983
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 995820
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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There are no additional DBAs.

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