The Crystal Place

  • Category:
  • Address:
    14938 Delano Street
    Van Nuys, CA 91411
  • Phone:
    (800) 925-8191
  • Website:
  • Social:
    The Crystal Place on Twitter The Crystal Place on Facebook 
  • Hours:
    Customer Service Hours: 8:00am - 4:30pm PST
  • Primary Contact:
    Customer Service (Service)
  • Business Started:

This company's business is the sale of crystal products including crystals, crystal prisms, faceted crystal beads, replacement chandelier crystals, crystal chandelier parts and crystal garland.

795 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation

Membership Information

Proud member since 07/29/2009

This company is a Charter Member of Business Consumer Alliance.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreed to make an adjustment
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement

Total: 0 complaints

Complaint Experience


Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

We have received no complaints against this company.

Comments and Analysis

BCA's Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the bu...Read more

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

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