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The Drug Test Consultant complaints

18344 Oxnard Street, Suite 101
Tarzana, CA 91356
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(866) 501-4292

http://www.thedrugtestconsulta...

Office Hours: Monday - Friday 9:00 AM - 5:00 PM

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Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against The Drug Test Consultant closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against The Drug Test Consultant

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6/30/2020

RESPONSE: Agreed to make an adjustment Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

6/15/2020

This company used stolen identity information to attempt to open credit under my name. Resolution Sought I want to know where my information came from and who attempted to use it.

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Company Response

6/17/2020

Our compliance department has reached out to the individual and had a call regarding this complaint. We explained why he was seeing our information on his credit report due to the fact that someone who uses our service was considering an extension of credit to him. We are confident that everything has been explained and the consumer is satisfied.

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