The New Linens-N-Things LNT.com Powered by Torrey ratings, reviews and complaints - Linens Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The New Linens-N-Things LNT.com Powered by Torrey closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing linens via retail and internet.

Primary Contact:
Business Started:	7/1/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is headquartered out of our service area. If you wish to obtain a report or file a complaint, please contact theBBB of Chicago & Northern Illinois
WWW: http://chicago.bbb.org
Email: info@chicago.bbb.org
Phone: (312)832-0500
Fax: (312)832-9985
330 N. Wabash, Ste. 2006
Chicago IL 60611-7621

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Linens-n-Things

Linens N Things

The New Linens 'N Things

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Bedding and Bed Coverings Retail

Addresses:

13730 Riverside Drive, Sherman Oaks, CA, 91423

2279 North Orange Mall, Orange, CA, 92865

Reputation Report

The New Linens-N-Things LNT.com Powered by Torrey

Complaints and Resolutions

Other Information