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The Scary Closet

  1,008 inquiries |
Collectibles |   Business Alert

2325 Mayberry Street (Rear Unit)
Los Angeles, CA 90026-2315
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(213) 271-5402

http://www.thescarycloset.com

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Company Rating

F

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Customer Reviews

based on 2 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/18/2020

Product paid for, no product delivered, no refund provided and all contact was cut off from me

I had request for a full refund of the $7,500 deposit that I made in January 2018 for the custom ordered life size prop of Captain Howdy played by Dee Snyder that was to take 12-16 weeks to complete. At first he kept in touch with me on its progress and the other props progress (life size prop of young Michael Myers played by Daeg Faerch) via many emails and texts to ensure he was making progress on this custom order -. weeks turned into months and now years. He ceased all communication with me once I finally requested a full refund of that deposit due to the fact that this transaction was not being followed through on his end and that I never received the finished product. I actually made several requests for the refund- he completely ignored me and disengaged from any contact . I have retained all copies of bank transactions/receipts and also Invoices that he sent to me showing that he had received, accepted and deposited each of my 3 installments equalling $7500. I had even offered a resolution of my choosing other items listed for sale on his sight equivalent to the amount I gave him. Still no reply. Beware of Mark S Anthony and his company The Scary Closet . I'm still trying to get some resolution to this 2.5 yrs later.

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Complaints and Resolutions

Total Amount in Dispute:
$8,275.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

3 complaints against The Scary Closet closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
3 Unanswered

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Other Information

Company Info

Our online store sells various items from Horror Films, including limited edition items. We make the world's most unique and scary replica puppet props for your private collection or Haunted Attraction.

Primary Contact: Mark S. Anthony
Business Started: 4/24/2012
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Check out Business Consumer Alliance blog "The Scary Closet—Customers Caught in Real Nightmare".


Industry Resources
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Additional Info

DBAs:

The Creepy Scary Shop

Websites:
There are no additional web sites.

Contacts:

Customer Service

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