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The Windsor Group, LLC

  143 inquiries |
Credit Repair Services - Advance Fee

400 Continental Blvd 6th Floor
El Segundo, CA 90245
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(310) 426-2261


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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The Windsor Group, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is credit counseling and management services.

Primary Contact: Bienvenu "Marcus" Mavakala (Member Director)
Business Started: 3/28/2007

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As of our last verification on May 21, 2009, we could find no evidence of a license with the California Attorney General's Office as a Credit Services Organization. To verify registration and bonding, contact the California Attorney General by writing to; DOJ. Att. Public Inquiry Unit, P O Box 944255, Sacramento, Ca. 94244, by calling (916) 322-3360, faxing 916-323-5341, or visit their website at

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with similar offers is that they advertise various credit services which they claim are designed to provide assistance to consumers with poor credit histories to improve their rating by removing negative items or creating a new credit file.
However, clients of these types of offers generally complain that their credit histories do not improve, that they are unable to contact the company making the offer, and ultimately that refunds for failing to provide the promised services are not provided.

By law, information stays on your credit report for seven to 10 years. Accurate negative information can only be removed by with cooperation of your creditors, and this usually involves paying all or some of the debt. If you believe your credit report contains erroneous information, you may dispute the entry by calling or writing the the credit reporting agency. While in dispute, the negative item may be removed temporarily from your report, however it will be added on again if determined to be valid.

According to California Law, it is unlawful for any entity offering to improve or repair your credit to charge fees in advance of performing those services, even if properly registred and bonded with the California Attorney General's Office.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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There are no additional contacts.

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