Auto Now Financial Services, Inc ratings, reviews and complaints - Payday Loans

Complaints and Resolutions

Total Amount in Dispute:
$440.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Auto Now Financial Services, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Tio Rico Te Ayuda (Auto Now Financial Services Inc.) is a family owned business that provides access to cash, auto title loans and personal loans.

Primary Contact:	Adilene Espinoza (Loan Servicing Manager)
Business Started:	3/31/2008
Social:

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Licensing

In California this company may be required to be licensed or registered for the services they provide. To check the status of this company’s license or registration, please contact California Department of Business Oversight at http://www.dbo.ca.gov/FSD/Licensees/default.asp or call (916) 327-7585.

In New Mexico this company may be required to be licensed or registered for the services they provide. To check the status of this company’s license or registration, please contact New Mexico Regulation & Licensing Department at http://www.rld.state.nm.us/financialinstitutions/Small_Loan_Companies_Payday_Lending.aspx or call (505) 476-4563.

In Arizona this company may be required to be licensed or registered for the services they provide. To check the status of this company’s license or registration, please contact Arizona Department of Financial Institutions at http://www.azdfi.gov/Consumers/Licensees/default.asp or call (602) 771-2800.

Tax Preparers, Enrolled Agents, and Registered Tax Return Preparers:

This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer license or registration, please contact the Internal Revenue Service at www.irs.gov or via email at epp@irs.gov

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Tio Rico Te Ayuda

Wheels Financial Group, Inc.

Websites:
There are no additional web sites.

Contacts:

Brian Jackson

Management