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Topanga Construction, Inc. complaints

20709 West Burbank Blvd.
Woodland Hills, CA 91367
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(800) 935-0561

http://topangaconstructioninc....

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Total Amount in Dispute:
$60,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Topanga Construction, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Topanga Construction, Inc.

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1/16/2018

RESPONSE: Complaint was not answered Amount in Dispute: $60,000.00 Amount Settled: $0.00

Customer Complaint

12/26/2017

Signed contract for kitchen remodel on 11/5/2017. We had paid a $500 deposit and $15000 initial payment. . Told contractor that 1955 home has asbestos in joint compound, acoustic ceiling and mastic, and that first day of work - 11/6, asbestos company was coming to give estimate for removal of asbestos-related areas. contractor told he could begin work on items not related to asbestos, especially packout and prep/coverage of our household items. Contractor disregarded instructions and demolished asbestos-containing items that he was specifically told to wait for asbestos estimate. We canceled the contract 11/7. Contractor has not refunded our money; twice he told us we had to release him from liability before he would give us our refund. Procedure 5 cleanup required. Resolution Sought Seeking refund of $15,000 payment for canceled contract, compensation for loss of use, replacement of contents and for Procedure 5 cleanup and lab fees.

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