Two Brothers Auto Mobile Mechanic ratings, reviews and complaints - General Auto Repair Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Two Brothers Auto Mobile Mechanic closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Two Brothers Auto Mobile Mechanic is committed in providing the highest quality mobile repair services in Orange County, Los Angeles, and Ventura County.

Primary Contact:	Robert Grove (Owner)
Business Started:	3/17/2004
Social:

About Two Brothers Auto Mobile Mechanic

Your vehicle is your lifeline! And when your vehicle breaks down, you should never trust anyone to touch your car unless you know exactly who they are and what their experience is. Not knowing can cost you hundreds if not thousands of dollars! Robert Grove of WeGo2U Mobile Mechanic Services has trained many vehicle technicians over the last 20 years. And his resume is one of the most impressive around.
Our trucks are fully equipped with advanced diagnostic equipment to quickly pinpoint any problem your vehicle is having. We will come at your convenience to any location to take care of you like you should be taken care of, with World Class Service!

If you've ever been taken advantage of by a vehicle mechanic, you know how horrible a feeling it can be. The foundation of WeGo2U is integrity. Not only will we give you an honest diagnosis at a fair price, but you can easily verify our diagnosis by asking our mechanics to show you the data concerning the repairs needed. We will be happy to explain and show you in detail the necessary items.

WeGo2U Mobile Mechanic's Robert Grove is also a member of the following organizations: CAT (California Automotive Teachers),
CAAT (Council of Advanced Automotive Trainers), iATN (International Automotive Technicians Network), and the ASC (Automotive Service Council).

Why bother taking your vehicle to an overpriced, under qualified repair facility when the professionals will come directly to you for a more affordable price!

Interested in Two Brothers Auto Mobile Mechanic?
Contact them directly!

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 262070
Status: Valid

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

WeGo2U Mobile Mechanics

Two Brothers Auto

WeGo2U Mobile Mechanix

OC Mobile Mechanix

Orange County Mobile Mechanix

Websites:
There are no additional web sites.