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Universal Lanes

  16 inquiries |
Bowling Centers

2101 Twelve Mile Road
Warren, MI 48092
| Get Directions

(586) 751-2828

http://www.universallanes.wixs...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2021

Form of harassment

I've been trying to get a hold of the owner or the boss of universal Lanes. I've been given the runaround told the Callback at noon the next day then I do and then I'm told to call back at noon the next day. I did this for over a week. Yesterday on Sunday the 10th of January I called and asked for mr. Matti the owner. As I did every time they told me to call back. At 1:58 p.m. a man picked up the phone and when I asked for the owner he replied " Suck my d***" and then proceeded to call me a b**** and hung up on me. If that's how this business runs oh, maybe they shouldn't have employees like that answering their phones. I called the police department they said that is a form of harassment that I should contact the Better Business Bureau. So that's why I'm contacting you. I would like the owner And boss of the place to be notified His name is Mr. Matti Sr. Its owned my a family and Mr. Matti is the father. He needed to know how his business is being represented and ran. I know 3 of the peoples names that refused to let me speak to mr. Matti.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Universal Lanes closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is bowling centers.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.