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U.S. Auction Online

  5,990 inquiries |
Internet Auction Service

438 North Frederick Avenue Suite 318
Gaithersburg, MD 20877
| Get Directions

(800) 596-9613

http://www.usauctiononline.com

Company Rating

CC

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Customer Reviews

based on 4 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/31/2023

Nutty Bidding Here - overpaying by bidders

I tried this place thinking, OK this may be good to look at. While I believe Auctions by nature you tend to get a decent deal, not crazy cheap, but decent. These people are OVERPAYING for items they can Google and have multiples pop up for less money, not including the $18-25 dollars to ship a small item or the 10-23% hammer fee. So, the item I tried was $81 (decent price) + 36 in shipping and hammer fees (a lot - we'll see how it's shipped). My auto bid went right to the top and then stopped. So, I knew of the cost associated before bidding, but that's not my issue - What is? I asked for a bidding history - none was provided. They stated you can see during the auction; you can see the history. Okay, be transparent and provide to me as I set auto bid and not sit and watch it. Watch the bidding increments too, they are a minimum of $10 to $100 required increase. Not sure of this place as they are vague in some of the answers or just don't understand the questions..... You may like it, but not for me.

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Complaints and Resolutions

Total Amount in Dispute:
$234.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against U.S. Auction Online closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

This company's business is internet auction service.

Primary Contact: Customer Support
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

US Auction Online

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: