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11861 Westline Industrial Drive Suite 750
St. Louis, MO 63146
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(888) 314-6075

http://www.veteranshomecare.co...

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Customer Rating

based on 95 reviews.

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Customer Reviews

Showing 95 recent reviews for Veterans Home Care, LLC

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Verified Review

Posted on 6/29/2020

They are excellent and it's a great program!!

They exceeded my expectations. Any time I had a questions, any time I called they would answer it thoroughly and walked me all the way. From the beginning to the end and still to this day when I have a question they will answer it. Donna, our representative has been a God Send to me and my father. This is the best program ever for Veterans. I would absolutely recommend them to anybody.

Verified Review

Posted on 6/19/2020

Carol and VetAssist made it happen. Don now has an attendant and the help he needs to make living at home possible. Who knew the VA had such benefits? VetAssist and Veterans Home Care is the answer.

Last year my friend and neighbor, Don, contacted me for help. He is a US Navy veteran who served during the Korean War. At the time, aged 92, with failing vision, significant loss of hearing, mobility limitations, and a spouse in and out of the hospital with all sorts of medical issues of her own, he needed help. His driving license was not renewed due to the vision issues and he was basically high and dry in a home in need of assistance for transportation, shopping, activities of daily living, and just about everything else. Somehow he found the VetAssist Program from Veterans Home Care, but really was not sure who they were of if they could help.

His contact, Carol, was a godsend! I spoke with her on Don's behalf and she explained the program. As a retired medical case manager and disability management specialist she spoke my language. I had no idea the VA had home care benefits. The application and paperwork involved are ponderous. Carol walked us through all of it. I am used to dealing with workers compensation and group accident and health benefits insurance, but the VA is a different system entirely. Carol and VetAssist made it happen. Don now has an attendant and the help he needs to make living at home possible. Who knew the VA had such benefits? VetAssist and Veterans Home Care is the answer.

Carol handed off Don's case to Kimberly and she is continuing to be the contact now that Don's VA benefits have been approved. It is reassuring to have someone acting on Don's behalf.