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602 Shelia Street
West Helena , AR 72390
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(870) 572-2442

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Wal-Mart closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Wal-Mart

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RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint


I purchased 2 game cards from Walmart in west helena, Arkansas on 4-21-20 and I'm unable to redeem them, as I read the fine print on the card it said the card can't be returned, reloaded, refunded, redeemed for cash, exchanged, or resold. This was my first time purchasing a card like this and I figured since I purchased it at Walmart it was legit. Resolution Sought Give me a refund please

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