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Werth Builders complaints

1238 Studebaker Road
Long Beach, CA 90815
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(562) 577-5943

http://www.werth-builders.com

Monday - Friday: 9:00 AM - 7:00 PM

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Total Amount in Dispute:
$15,000.00

Total Amount Settled:
$15,000.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Werth Builders closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Werth Builders

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5/24/2018

RESPONSE: Agreed to make an adjustment Amount in Dispute: $15,000.00 Amount Settled: $15,000.00

Customer Complaint

5/16/2018

Said pool would be done in two months, after paying a down payment of $132000 work was started then he asked for more money $15000. Then the sub contractor called me to tell me peter didn't pay them so they will not finish. after 6 weeks with no work. I fired peter and requested the $15000 back and was told it was spent. later found out he never pulled any permits for my project so now the sub can put a lien on my house and the city wants to fine me for not having permits $28200 later and two months later I have a giant hole in my yard. he takes advantage of hard working families and steals their money Resolution Sought Return the last payment of $15000

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Company Response

5/16/2018

Unfortunately Mr. Henderson is not taking into account that there's certain aspects that need to be done prior to moving on to the next phase . The plans that he wants requires a certain type of engineering that shows loads and weights for the proper construction and details the city would require to obtain proper permits . The engineering is still being worked on by a highly reputable firm which stated 6-8 weeks out from completing the proper details . As far as paying subs or any other workers they have been paid upon satisfactory completed invoices . Our firm has all the documentation to show proof at any time upon legal request . We have tried to communicate with Mr.Henderson however he has not cooperated .

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Customer Rebuttal

5/20/2018

well this is not true. my new contractor had the permits right away. and if Peter is still working on engineering then he has a problem because I fired him weeks ago and he knows it. furthermore he just paid the subs last week according to them, and I stopped communicating with him after he told me he would not return the $15000 so why argue anymore? what it comes down to is the fact that he received a payment of $15000 and no work was performed after the payment so he needs to return it. cmon Peter you say you are a on the level business man than do the right thing and return the money! otherwise you are nothing but a crook and liar. so no im not satisfied with this response and I will continue to submit complaints to as many places as possible for as long as it takes. Peter I have only begun to spread the word about your shady practices. everyone will know about you by the time im done. you screwed the wrong guy sir. send me a check and were done

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Company Final Response

5/22/2018

Good Day , As I stayed previously the plans are with the engineering firm and these things take time. These statements by Mr. Henderson or un- warranted and in accurate. We have all documentation that can be provided upon proper request .

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