Western General Insurance Company complaints

Complaint Experience

N/A

BCA's Summary and Analysis:

We have received no complaints against this company.


Some complainants allege the company will not honor claims declines responsibility for claims which customers believe should be covered or denies claims based on technicalities which customers say they had not previously been advised of. The company generally responds to complaints by offering explanations for their decisions concerning coverage eligibility paying claims that are covered under the warranty providing repairs requesting additional information to validate coverage or obtaining independent inspectors to validate the decisions on the claims. In some cases claims are denied upon evidence of improper maintenance or repairs needed are not covered under the terms of the warranty.

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Complaint Closing Statistics