Work Out World ratings, reviews and complaints - Exercise and Physical Fitness Programs

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Work Out World closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Work Out World makes it their commitment to fight obesity and improve lives. They provide affordable luxury health club with a no pressure, friendly environment.

Primary Contact:	Membership Services
Business Started:	10/14/1995
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers health spa services. The company has advised the BBB that due to matters beyond their control their opening date was delayed causing some members who had paid in advance of the opening concern. The company reports they have been open for operation since October of 2009. Any one who may have been effected by the delayed opening date should contact the company and ask to speak with the membership Coordinator to mutually resolve any differences.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

La Mirada Fitness Club, LLC

Workout World California, LLC

Workout World

Workout World USA

W.O.W! Work Out World

Websites:

http://wowworkoutworld.com

Contacts:

B. Brian Martin (Managing Member)

Debbie Ibanez (Office Manager )

William Kane (President & CEO)

Christina Rodriguez (General Manager)

Eunice Rufino

Other Categories:

Health Clubs

Addresses:

3150 West Lincoln Avenue, Anaheim, CA, 92801

P.O. Box 1586, La Mirada, CA, 90638

Reputation Report

Work Out World

Complaints and Resolutions

Other Information