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World Tech Toys

  119 inquiries |
Online Retailers

28904 Avenue Paine
Valencia, CA 91355
| Get Directions

(818) 675-9001

http://www.worldtechtoys.com

Online 24/7
Call for Customer Support Hours

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants' generally allege receipt of defective merchandise and difficulty obtaining refunds or replacements. Customer's complain of missing parts incomplete orders or otherwise defective merchandise. Some customers report that despite returning the product for a refund or replacement they fail to receive either. A few said that they failed to receive their ordered product. Most complained of the lack of customer service they received from the company. Complainants requesting repairs have reportedly been advised to take their item to a hobby or toy repair shop.

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Complaint Closing Statistics

0 complaints against World Tech Toys closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

World Trading 23, Inc. provides the wholesale of RC Helicopters, Autos, Trucks, and Construction Vehicles.

Primary Contact: Customer Support
Business Started: 3/5/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

There's no guarantee that something is a good deal just because it is on an internet auction block. When considering whether to place a bid consider the sellers policies on shipping and handling charges and return and refund policies. If a return or exchange is necessary are you required to pay shipping costs or will a re-stocking fee be required? Try to determine the relative value of an item before you bid. Read the fine print. Try to look for words like "refurbished " "close-out " “discontinued " or "off brand " especially when shopping for computer or electronic equipment. Ask if the item comes with a warranty and where you'll get follow-up service if you need it. Some sellers don’t have facilities to provide service for the goods they sell. Be sure you are willing to forfeit that protection before placing your bid. ~~Usually you can check the seller’s feedback rating if that information is available on the auction site. While a positive rating is no guarantee that you won’t have a problem a negative rating is a danger sign. Look for information about insurance and understand the terms. Some auction sites offer insurance protection but coverage is limited to set amounts there is usually a deductible and there may be exclusions; for example you may not be able to make a claim if you purchased something from a seller whose feedback rating was negative at the time of sale.~~Pay the safest way. If you pay the seller directly with a credit card you can dispute the charges if the item never arrives or was misrepresented. You don’t have that right if you use a third-party online payment service even if you use your credit card to put the money into your account with the service. However your credit card issuer may still be willing to help you.~Use an escrow service for purchases that aren’t covered by insurance or your credit card dispute rights. The difference between an escrow service and other online payment services is that the escrow service doesn’t pay the seller until you confirm that you got what you were promised.~~The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period they are required to notify the buyer in writing of the delay and give the option of waiting or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

World Trading 23, Inc.
Shooting Star

Websites:
There are no additional web sites.

Contacts:

George Kevork Kouyoumjian (President)
Kevork Kouyoumjian
Sales
Ulises Espinoza (Marketing Director)
Valerie Reyes

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Addresses: