XOXO Limousine ratings, reviews and complaints - Limousine Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against XOXO Limousine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 2010 , XOXO Limousine has been providing limousine transportation services. Proudly Serving Orange County, Los Angeles and surrounding areas.

Primary Contact:	Jose Serrano Jimenez (Owner)
Business Started:	5/5/2010
Social:

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Licensing

As of August 11 2015 the permit 0031437 is revoked. Companies offering limousine transportation services within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding this company's registration status consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867. ~~This company's PUC Permit Number is 0031437.~~For businesses outside of California please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Joe's Star Auto Repair, Inc.

XOXO Limousine Services

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Transportation Service

Reputation Report

XOXO Limousine

Complaints and Resolutions

Other Information