I contacted Business Consumer Alliance for help regarding a local business and was directed towards Elizabeth Barroso and grateful for it. My complaint involved a used car dealer and their unscrupulous business conduct. Elizabeth, by contrast, was highly professional. She was always pleasant to deal with, trying her best to bring the matter to a satisfactory close. Unfortunately, Aline's Auto, 412 Medford Avenue, Patchogue, NY 11772 (631) 654-5660, the dealership I chose, was uncooperative throughout. Rather, the staff chose to behave as if they were grade school boys on the playground fighting over whose turn it was at bat. In particular, the sales agent Walter Crane, was most unprincipled.
Elizabeth and I forged a team effort to find the middle ground with this company. They flatly refused. While it was disappointing, it was not a waste of time. Elizabeth maintained her professional manner and I held my convictions: not be be bullied by appalling individuals who are clearly bereft of ethics, professional style, and dignity. Shame on Aline's Auto Dealership.
Thank you BCA, Elizabeth Barroso proved to be a wonderful employee.
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