Business Consumer Alliance’s Employee of the Month for August is Lina Brown. Lina is currently our Sales Manager for our Colton office and has been with our organization since 2002. She started off as a Customer Service Rep. Her skills in that department has helped her emphasize our mission of resolving complaints and reporting on a company’s reliability to the general public. Lina transitioned to our sales department in 2008, but these attributes from customer service are a driving force for her ability to recruit member businesses and explain the benefits of membership with our organization.
Lina was eventually promoted to sales manager in 2014 and is doing a spectacular job in growing our sales force. When Lina isn’t at the office, she enjoys crafting and binge watching TV series. In her spare time, Lina is involved with her children’s sporting activities. She’s currently the Athletic Director for her son’s football team, which keeps her plenty busy. Her guilty pleasure is snacking on chips of any kind. When asked about what her most fulfilling part about working for BCA is, Lina replied, “Coming across companies that I have signed up several years back who are still members of BCA with no break in membership whatsoever. That alone tells me that I am doing something right.”
Thank you, Lina, for your contribution to the BCA family and your endeavor to help small business owners by explaining our mission and how BCA membership can help their business grow and thrive.
Business Consumer Alliance has a rich history of employees with many years of experience working for our organization. We have a diverse group of dedicated staff who are passionate about what they do. If you know of a BCA staff member that you would like to have recognized, please contact us and tell us about your experience. You can also write a review about us on our Google page. Make sure to follow us on Facebook and Twitter to keep up-to-date on trending topics and scams.
About Business Consumer Alliance
Business Consumer Alliance (BCA) is a non-profit company that started in 1928. The broad purpose of BCA is to promote business self-regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information such as customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA also helps businesses promote themselves by providing services and tools to protect their business and reach out to their customers. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.