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10 Tips for Handling Complaints on Social Media
10 Tips for Handling Complaints on Social Media Posted: 7/16/2018

Not so long ago, when a customer had a problem with a business, they would pick up the phone to speak with someone about it, send an email or letter to the company, or file a complaint. In today’s soc.... Read more

Tags: online complaint, Complaint Response, social network site
You Can’t Always Trust Your “Friends”
You Can’t Always Trust Your “Friends” Posted: 6/12/2018

Being online is customary for many in today’s society. It’s not uncommon for one to check their Facebook or Twitter feed frequently, share interesting stories and life details, or engage with others o.... Read more

Tags: social network site, scams, internet